Security and code of conduct

Information security and code of conduct

Information security and code of conduct

The following documents (in PDF) provide the rules of the game with respect to dealing with information and computer use within the University:

- Information Security Policy
- Minimal Measures for Information Security
- Regulations on ICT and Internet Use (for students and staff)



A number of measures have been taken to protect both the PC workplaces for students and staff members, and the central ICT facilities. E-mail is checked for viruses at the following two points:

When an e-mail comes in to the central mail server
When you open a message on your local PC

The mail server is equipped with a virus scanner which checks all incoming and outgoing e-mail.

Every workplace is equipped with active Anti Virus software. The virus scanners on the computers are operated from a central unit and are equipped with the newest definitions against various types of infections on a daily basis.



All incoming and outgoing e-mail traffic passes through a spam filter. This filter blocks every e-mail message that is classified as spam (and partially also Phishing). Doubtful items are temporarily kept.

Phishing mails

Phishing is a form of racket. By sending out e-mails, people try to obtain personal information from third parties. This kind of e-mail is formulated in such a way as to create the impression that it comes from the relevant organisation and it therefore looks legitimate.

Within the University, every care is taken with your University account. The ISSC Helpdesk would never ask you for your password by e-mail or in any other way, and it would never ask you to provide your user name or other personal information by e-mail. 

Any e-mail that seems to be coming from the University and that requests you to send your account details or other personal information, is always an illegal attempt (‘phishing’) to try to lure you into giving personal details to third parties. Do not respond, but move the phishing e-mail to your SPAM folder or delete the e-mail.

Never reply to this kind of message!
If in doubt, contact the Helpdesk.


Your password is personal. You are the only person who knows it. Treat your password therefore with the same confidentiality as you treat the pincode of your bank card.

Never lend your account
Never give your password to anyone else.
Do not write your password on a piece of paper that you stick on your monitor.

Taking care of your digital property
Take good care of your documents, data, etc.

Make copies of important data
Keep a copy on a USB stick
Do not leave laptops, notebooks or USB sticks unattended.
Make sure you log out when leaving a public space.

Last Modified: 01-04-2015